DiSSCo Knowledgebase - Test Instance: Helpdesk

Helpdesk : [40] Cluster home page

The DiSSCo Helpdesk will be a central place for all questions related to DiSSCo services or access programmes such as the virtual access and transnational access calls in ELViS. It will be integrated with DiSSCo services, starting with ELViS in 2022. The Helpdesk is using JitBit software. First line support is done by CETAF secretariat while second line support goes to selected CETAF/DiSSCo institutions (starting with SYNTHESYS+ NA2 partners). Third line support goes to developers of services such as Picturae for ELViS.

Version information

The system is used for testing in 2021 and will be used in production with ELViS from 2022.

TRL status

7. Helpdesk has been set up and tested but is not in production yet.

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Cluster's Items (Sorted by Title in Ascending order): 1 to 20 of 40

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Issue Date	Title	Author(s)
2019	A Novel Automated Mass Digitisation Workflow for Natural History Microscope Slides	Allan, E.L.
2018	A workflow and protocol describing the field to digitization process for new project-based fossil leaf collections	Contreras, D.L.
2020	Ahead of the curve: three approaches to mass digitisation of vials with a focus on label data capture	Dupont, S.
2018	ALICE: Angled Label Image Capture and Extraction for high throughput insect specimen digitisation	Price, B.W.
2021	Back to the future: A refined single‐user photostation for massively scaling herbarium digitization.	Davis, C.
2019	Best practice guidelines for imaging of herbarium specimens	Guiraud, M.
2021	Best practices for digitizing a wood slide collection: The Bailey-Wetmore Wood Collection of the Harvard University Herbaria	von Baeyer, M.
2022	Challenges and lessons learned from digitizing small Brazilian herbaria	de Gaspar, A.L.
2017	Copyright and the Use of Images as Biodiversity Data	Egloff, W.
2019	Designing an Herbarium Digitisation Workflow with Built-In Image Quality Management	Nieva de la Hidalga, A.
2012	Developing integrated workflows for the digitisation of herbarium specimens using a modular and scalable approach	Haston, E.
2016	Digitization of The New York Botanical Garden Herbarium	Thiers, B.M.
2016	Digitization workflows for paleontology collections	Karim, T.
2017	Digitizing specimens in a small herbarium: A viable workflow for collections working with limited resources	Harris, K.M.
2012	DScan – a high-performance digital scanning system for entomological collections	Schmidt, S.
2014	Focus stacking: Comparing commercial top-end set-ups with a semi-automatic low budget approach. A possible solution for mass digitization of type specimens	Brecko, J.
2020	Georeferencing the Natural History Museum's Chinese type collection: of plateaus, pagodas and plants	Lohonya, K.
2020	Handbook of best practice and standards for 2D+ and 3D imaging of natural history collections	Brecko, J.
2014	High-performance digitization of natural history collections: Automated imaging lines for herbarium and insect specimens	Tegelberg, R.
2012	How to Guide: Hazards in Museum Collections	Rae, A.

Cluster's Items (Sorted by Title in Ascending order): 1 to 20 of 40

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Helpdesk : [40] Cluster home page

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